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Wednesday June 24, 2026 5:00pm - 7:00pm PST

Authors - I Gusti Ayu Agung Dewi Sucitawathi Pinatih, Jonathan Jacob Paul Latupeirissa
Abstract - The objective of this study is to examine and analyze the integration of technology, governance, and sustainability in the context of e-government and public services, with a particular focus on the implementation of these three dimensions at the global and local levels, specifically in the Province of Bali. This study employs a Systematic Literature Review (SLR), beginning with the identification of relevant keywords such as “e-government,” “public service,” and “sustainabil-ity,” which were validated using WordCloud. Next, strict inclusion and exclusion criteria were used to select articles. These criteria included relevance to the topic, year of publication (2016-2026), and the journal’s peer-review status. Initial identification, screening of titles and abstracts, and in-depth reading of articles were part of the article selection process. The research findings indicate that in the digital transformation of the public sector, technology, governance, and sustainability are interrelated, and Bali serves as an example of how the integration of these three dimensions is reinforced by local values such as Tri Hita Karana and the subak system. These findings underscore that the digitization of public services in Bali will succeed if the principle of sustainability is applied in tandem with technology, governance, and local culture.
Wednesday June 24, 2026 5:00pm - 7:00pm PST
Virtual Room A Manila, Philippines

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